- 1
Q: Nigute nahitamo moteri ikwiranye n'imashini nkoresha?
A: Hari ibintu byinshi by'ingenzi ugomba gusuzuma: uburebure bw'umuvuduko w'amashanyarazi, uburebure bw'umubiri, ingufu z'amashanyarazi, ingufu z'amashanyarazi n'ibindi. Umaze kumenya ibi bintu by'ingenzi (dushobora kugufasha kubimenya dukurikije ikoreshwa ry'umusaruro), dushobora kukugira inama yo kugufasha. Ntutinye kutubaza, twishimiye kugufasha mu guhitamo.
- 2
Q: Nkeneye moteri idasanzwe kugira ngo nyikoreshe, ese mwamfasha?
A: Birumvikana ko abakiriya bacu benshi basaba imiterere yihariye mu buryo butandukanye. Niba uteganya gusimbuza moteri muri porogaramu isanzwe, ohereza igishushanyo cyangwa icyitegererezo maze tugufashe kubona ibicuruzwa bisa. Ubundi buryo, twandikire utubwire porogaramu yawe n'ibipimo by'ibicuruzwa byawe, injeniyeri zacu zizakorana nawe kugira ngo bagukorere igisubizo cyagugenewe.
- 3
Q: Hari ibicuruzwa ufite mu bubiko? Ese nshobora gutumiza ingero mbere?
A: Dufite ubwoko bwinshi bw'ibikoresho byacu bisanzwe. Niba wifuza kubanza kugerageza icyitegererezo, twishimiye kukikoherereza. Birumvikana ko tudatunze byose cyangwa moteri zabugenewe. Niba ukeneye ikintu kidasanzwe, tubwire maze tuzagerageza uko dushoboye kose kugira ngo tugukorere icyitegererezo.
- 4
Q: Nkwiye kwitega ko igihe cyo gutanga/gutanga kizaba kingana iki?
A: Niba ibyo twaguze ari iby’ubwoko bwacu busanzwe kandi tukaba tubifite mu bubiko, dushobora kubitumiza no kubigeza mu minsi 5-9 mu ndege. Niba icyifuzo kijyanye na moteri zihariye, nyamuneka tegereza ibyumweru 2-5 byo kubitanga.
- 5
Q: Ibicuruzwa byawe bitangwa bite?
A: Dufite uburyo bwo kohereza ibintu mu buryo bworoshye kandi dufite konti nyinshi zikora serivisi zikomeye zo kohereza ibintu ku isi. Mu gihe utumiza ibintu, tanga aderesi yo kohereza ibintu n'amakuru yo guhamagara, tuzabikemura. Niba hari umuntu utanga ubutumwa cyangwa ubutumwa wifuza gukoresha, tubitubwire maze tuzabigufashamo.
- 6
Q: Ni iki wambwira ku bijyanye n'ubwiza bwa moteri zawe?
A: Gutanga ibicuruzwa byiza cyane ndetse no guhaza ibyo dukeneye mu buryo bw'agaciro ni ikintu cy'ingenzi kuri twe muri Haisheng. Dufite uburyo bwo kugerageza mu gihe cyose cyo gukora ibintu uhereye ku bice bitandukanye kandi ibi bireba ibicuruzwa bisanzwe ndetse n'ibyakozwe ku giti cyabyo. Mu gihe habayeho ikibazo kidasanzwe, tuzakorana nawe kugira ngo dukemure ikibazo ku gihe kandi mu buryo busobanutse.
- 7
Q: Ese mutanga serivisi za OEM? Ese nshobora gusaba ikirango cyanjye bwite?
A: Yego, dushobora gutanga serivisi za OEM ku bicuruzwa bifite ingano. Tubwire amakuru arambuye ku byo ikirango cyawe gikeneye.
- 8
Q: Ni ibihe bipimo by'ingwate yawe?
A: Dutanga garanti zitandukanye ku bicuruzwa bitandukanye. Twandikire kugira ngo umenye ibisobanuro birambuye.